Every piece of your information on Mostpala is protected with strict security. What data we collect, why we collect it, and how we store it — it's all clearly explained here.
Six core pillars of our Privacy Policy — keeping your data safe at all times
Mostpala's Privacy Policy explains what data we collect, how we use it, and how carefully we protect it. This policy applies to the Mostpala website, mobile app, and all related services.
By creating an account on Mostpala, you agree to this Privacy Policy. We strongly encourage you to read it in full before giving your consent — because you have every right to know how your information is handled.
Mostpala only collects the information necessary to operate the platform and provide you with its services. This data can be grouped into several categories:
| Data Type | Example | Code |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial Information | Mobile banking number, bank account details (for withdrawals) | Mandatory |
| Activity Data | Betting history, transaction records, login timestamps | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
| KYC Documents | NID photo, selfie (required before first withdrawal) | Mandatory |
KYC documents are stored solely for identity verification purposes and are kept under the highest level of security.
Mostpala uses the data it collects for the following purposes:
Mostpala does not share your information with third parties as a matter of policy. However, limited data sharing may occur in the following circumstances:
In all of the above cases, the amount of data shared is kept to a minimum and the highest level of caution is observed.
Mostpala uses cookies and similar technologies to improve platform performance and enhance the user experience. Four types of cookies are used:
You can manage optional cookies through your browser settings. Keep in mind that disabling essential cookies may affect the platform's functionality.
Mostpala does not retain your data indefinitely. Retention periods vary depending on the type of information:
You have the following rights regarding your data on Mostpala:
To exercise any of these rights, email us at support@mostpala.net or reach out via live chat. We typically respond within 30 days.
Mostpala does not intentionally collect data from anyone under the age of 18. Age is verified at registration, and the KYC process further confirms age through a national identity document.
If a person under the age of 18 has created an account by any means, their data will be deleted and the account permanently closed as soon as this comes to our attention. To report such a case, please contact us at support@mostpala.net.
Mostpala primarily stores data in Bangladesh and nearby regions. In some cases, data may be processed on servers in other countries for technical service purposes. In such instances, we ensure that:
Mostpala may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email and through a platform notification. When you see a new "Last Updated" date at the top of the page, we encourage you to review the updated policy.
For any privacy-related questions, complaints, or requests: support@mostpala.net — or reach us anytime via 24/7 live chat in Bangla.
It's natural to feel hesitant about sharing personal information on an online platform — especially when financial transactions are involved. Mostpala takes this concern seriously. We believe that safeguarding user data is not just a legal obligation — it's an ethical one.
The details you provide when creating a Mostpala account — your name, mobile number, and date of birth — are used solely for account registration. We do not use this information to run ad networks or sell it to anyone. That's not just a rule; it's part of our culture.
When you enter financial details during a bKash or Nagad deposit, that information goes directly to the payment gateway — your full card number or bank details are never stored on Mostpala's servers. We only retain a record of the transaction, not the underlying financial identifiers.
Many users wonder about the KYC process — where does a photo of your national ID actually go? At Mostpala, KYC documents are stored on encrypted servers accessible only to authorized staff for specific, defined purposes. All access to these documents is logged, keeping a record of who viewed them and when.
Behavioral data during live betting or gaming sessions — such as which games you play and how long you play them — is collected for two reasons: first, to analyze platform performance; and second, to support responsible gaming by flagging unusual patterns and taking precautionary action when needed.
You have full control over marketing messages received via email or on the platform. You can opt out of marketing communications at any time through your account settings. However, security-related messages — such as login notifications and withdrawal confirmations — cannot be turned off, as they exist to keep your account safe.
Unusual login detection is a key part of Mostpala's security. If a login attempt comes from a new device or an unrecognized IP address, the system automatically requests OTP verification and sends an alert to your phone. This process uses IP address data — but solely to protect you.
Mostpala's commitment to data security goes beyond policy — it's backed by technology. Regular penetration testing, third-party security audits, and staff data protection training are all part of our security program. In the event of a data breach, affected users will be notified within the timeframe required by law.
You've read Mostpala's Privacy Policy — now join with complete peace of mind. Every piece of your information is in safe hands.